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Introduction

Welcome to www.Shopway.ng (the "Site"). These Privacy Practices ("Privacy Policy") apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

This website is owned and operated by Saka Multi-channel Commerce Limited (the “Company”). For the purposes of this website, "seller", "we", "us" and "our" all refer to the Company.

The Site reserves the right, to change, modify, add, or remove portions of Privacy Policy at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Privacy Policy regularly for updates. Your continued use of the Site following the posting of changes to these Privacy practices constitutes your acceptance of those changes.

Kindly review the Privacy Policy listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Privacy Policy without modification.

You agree that if you are unsure of the meaning of any part of these Privacy Practices or have any questions regarding the Privacy practices, you will not hesitate to contact us for clarification. These Privacy practices fully govern the use of this website. No extrinsic evidence, whether oral or written, will be incorporated.

 

Privacy Policy

Your privacy is important to the Company. We have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store information on the Site. Please take a moment to familiarize yourself with our Privacy Practices and let us know if you have any question.

By visiting the Site, you are accepting the practices described in this Privacy Policy.

Overview:

  1. How does the Company use Customers Personal Information?
  2. What Personal Information about Customers does the Company collect?
  3. What about Cookies?
  4. What is the accuracy of the Personal Data provided to the Company?
  5. How Secure is Information my Personal Information?
  6. Examples of Information collected
  7. What are my rights?

 

1. How does the Company use Customers Personal Information?

User data may be shared within the Company and its services providers to improve order processing, customer service and relationship management. It may also be used for business research and development purposes.


2. What is done with Customers Personal Information?

User data collected help us to personalize our website according to individual user’s wishes and preferences. Offering you the happiest and most memorable shopping experience is our priority. Data collected are for statistical purposes only and help us to:

  • Process customer orders, deliveries and payments
  • Deliver products and services
  • Communicate customer orders, products, services and offers
  • Keep and update our customer database and accounts
  • Propose a unique and targeted navigation experience to our customers
  • Detect, prevent and avoid abuse and fraud on our website

2. What about Cookies?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features to make your navigation experience unique and targeted. 

The acceptance of cookies is not a requirement for visiting The Company. However, we would like to point out that the use of the 'basket' functionality on our Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on our Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, our Site. We only use cookies for your convenience in using our Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. 

List of cookies we collect

The table below lists the cookies we collect and the information they store.

COOKIE name

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO

Allows pages to be displayed more quickly.

COMPARE

The items that you have in the Compare Products list.

CUSTOMER

An encrypted version of your customer id.

CUSTOMER_AUTH

An indicator if you are signed into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores your Customer Segment ID

EXTERNAL_NO_CACHE

A flag that, indicates whether caching is on or off.

FRONTEND

Your session ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The last product you looked at.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

RECENTLYCOMPARED

The items you recently compared.

STF

Information on products you emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer authorized cookie.

VIEWED_PRODUCT_IDS

The products that you recently looked at.

WISHLIST

An encrypted list of products added to your wish list.

WISHLIST_CNT

The number of items in your wish list.

3. What is the accuracy of the Personal Data provided to The Company?

You declare and guarantee that You are the owner or have the necessary rights on the content that You transmit to Us; that at the date of its transmission (i) the content is exact and true, (ii) the use of the content does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory).

4. How Secure is my Personal Information?

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. 
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

5. Examples of Information Collected:

  • Information you give us: You provide most of such information when you search, buy, post, share or contact our customer service. For example, you provide information when you search for a product; place an order through the Company; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of these people; content of reviews and e-mails to us; personal description and photograph in Your Profile; and financial information, including Social Security and driver's license numbers.
  • Automatic information: Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Brand ; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 0903 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
  • Mobile: Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.
  • Information from other sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising, or other services; search term and search result information from some searches conducted through the Web search features.

6. What are your rights?

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

Questions for Shopway?

Contact Us